At least four weeks before arrival:
Free cancellation, you will receive a refund, less a cancellation / administration fee of 5% of the booking value.
Less than 4 weeks before arrival:
If we can fill in the date with a new booking then the same applies as above, you will receive a refund amount, minus a cancellation / administration fee of 5% of the booking value. If we fail to fill in the date with a new booking. SEK 50% of the booking value is charged.
Less than 2 weeks before arrival:
If we can fill in the date with a new booking then the same applies as above, you will receive a refund amount, minus a cancellation / administration fee of 5% of the booking value. If we fail to fill in the date with a new booking. Nothing will be refunded.
Cancellation due to illness or accident:
You will receive a refund amount except a cancellation / administration fee of 5% of the booking value, regardless of when cancellation occurs. Applies only when presenting a medical certificate or equivalent that can substantiate the reason.
Date change request:
We always try to help if you want to change the dates of your booking, provided that another available date is available.
Bad weather:
Exceptions are not made from the cancellation rules due to "Common" Swedish weather, cold & rain.
Org.nummer: 556750-5242
VD: Linda Sjöberg
Tel: 070-820 3436 / +46 70 820 3436
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